Symbiosis Distance Post Graduate Diploma in Customer Relationship Management




  • Description:-


    Symbiosis Centre For Distance Learning offers Post Graduate Diploma in Relationship Management, which is one year duration course. It comprises of two semesters and registration of every participant is up to two years. The department aims to develop skillful leadership who can easily understand the concept of buyer seller relationship. Candidates eligible for this course must have graduation degree from recognized university.


    Duration and Registration Validity:-     The duration of the PGDCRM program is of one year, while the registration is valid for two years.


    Eligibility:-

    • Graduate in any discipline, from a recognized University, OR
    • Diploma holders, (3 years diploma from recognized Polytechnic) with minimum 5 years supervisory experience after completion of diploma.
    • International students who have graduated from a recognized University.


    Syllabus:-

     

    Semester I


    Customer Relationship Management
    Consumer Behaviour
    Sales & Distribution Management
    Services Marketing
    CRM in Service Industry


    Semester II


    Advanced CRM
    B2B Markets & CRM
    Marketing Research
    E-Business

  • About Symbiosis Centre For Distance Learning SCDL

  • The largest autonomous institute for distance learning in India Symbiosis Center for Distance Learning is recognized by the Distance Education Council and Ministry of Human Resources Development of the Gover..



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